At Claire Outdoors, we want you to be completely satisfied with your purchase. If you’re not satisfied with an item, we offer a straightforward return and refund process:

  1. Eligibility for Returns
    Returns are accepted within 7 days of receiving your order. Items must be unused, unopened, and in the same condition as when you received them.

  2. Return Process
    To initiate a return, contact us at [email protected] with your order number and reason for the return. We will guide you through the return process.

  3. Refunds
    Once we receive the returned product, we will inspect it and process the refund. Refunds will be issued via cash on delivery, and the amount will be credited to your original payment method.

  4. Non-Refundable Items
    Certain items, such as clearance items or products marked as non-returnable, are not eligible for return or refund.